National Account Manager - Discounters

Job Title: National Account Manager – Discounters 
Location: London (near London Bridge/Waterloo) – Hybrid (2–3 days onsite per week) 

About Us:

LIPTON Teas & Infusions is the world’s leading tea business, home to globally recognised brands including Lipton, PG Tips, Pukka, Tazo, Lyons, and T2. United by our purpose—growing a world of wellbeing and creating value for people and the planet—we’re a dynamic team of bold thinkers driven by values of courage and humanity. If you’re passionate about innovation, energized by purpose, and enjoy a good cup of tea (on the house!), you’ll feel right at home here. 

Role Overview:

We’re creating a new National Account Manager – Discounters role to unlock the significant untapped potential in the UK discount channel. You will be our go-to expert on discount retail—both hard and soft discounters—with full accountability for crafting and executing the commercial strategy to drive rapid, profitable growth. 

You’ll thrive in a fast-paced, results-oriented environment and work cross-functionally to deliver on both our P&L and market share ambitions. This role provides a unique opportunity for professional development, with exposure to high-calibre colleagues, cutting-edge learning tools (e.g., Percipio AI), and global career progression in the world’s biggest tea business. 

Key Responsibilities:

• Own and deliver the discount channel’s P&L and market share goals. 
• Lead the development and execution of the growth strategy for discounters, ensuring alignment across teams. 
• Build strong, influential relationships with key buyers to implement our category plans. 
• Negotiate commercial agreements and ensure compliance with terms. 
• Analyse Nielsen and financial data to inform plans and optimize performance. 
• Accurately forecast sales volumes and meet the requirements of our S&OP process. 
• Collaborate cross-functionally within the UK&I team to align with broader business objectives. 
• Be an active member of a high-performing, passionate grocery and discount team. 

Key Stakeholders:

• Daily interaction with Grocery NAMs, Marketing, Finance, Supply Chain, and Leadership teams. 
• Reports directly to the Head of Grocery & Discounters. 

What We’re Looking For:

• A results-driven, tenacious professional with a proven track record in managing both hard and soft discounter accounts. 
• Strong commercial acumen with exceptional negotiation, selling, and presentation skills (e.g. GAP trained). 
• Analytical thinker with excellent numerical accuracy and attention to detail. 
• Agile, action-oriented and thrives under pressure. 
• Highly collaborative team player who brings energy, focus, and resilience to their role. 
• Comfortable navigating ambiguity and able to adapt quickly to change. 
• Customer-focused with a deep understanding of the discounter landscape. 
• FMCG experience preferred. 
• Minimum 2 years of relevant discounter experience required. 

Join Us:
If you're eager to make an impact in a high-growth channel and be part of an energised, purpose-led organisation, we’d love to hear from you. 

What You Can Expect From Us:

We understand that job searching can be challenging, so we aim to keep our recruitment process as clear and efficient as possible. Typically, the process involves 2–3 stages depending on the level of the role, and we strive to review all applications within two weeks. 

We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds—regardless of gender, ethnicity, sexual orientation, disability, religion, age, or nationality.