Cookie notice

Last updated: June 2023

This notice explains how we at Lipton Teas and Infusions use cookies and similar technologies (cookies) on our websites and in our marketing emails. We have tried to keep this notice as simple as possible, but if you need help or have any questions, let us know by sending us an email to or by submitting a request through the “Contact Us” form on our websites.

1. What are cookies

Cookies are small text files that websites you visit store on your browser. Cookies, and similar technologies, support a website’s functions and allow it to recognise and remember you as well as gather information about how you use the website.

There are different types of cookies:

Session and Persistent
Cookies that expire at the end of a browser session (normally when you exit your browser) are called ‘session cookies’. 
Cookies that can be stored for longer are called ‘persistent cookies’. Persistent cookies may be used for a variety of purposes including remembering your preferences and choices when you visit a website or to target advertising. You can delete previously set persistent cookies manually or configure your browser settings to delete cookies at a set interval.

First and third party
- First party cookies: These are set by us when you visit our website.
- Third party cookies: These are set by our partners who help us e.g. with our website functionality or our advertising within their domains.

2. What do we use cookies for?

Cookies are used for different purposes.

Cookies on our websites: Some of the cookies we use on our websites are essential, others are optional. The essential cookies have to stay ‘switched on’ to make sure our website works as you would expect it to. Optional cookies will only be set if you consent to them. We will need to set a cookie to remember your preferences!

Cookies in emails: If you sign up to receive any of our marketing emails these may include cookies to help us make sure we are continuously improving the content to meet with your interests. For example, we may assess which sections of the emails most people read, what images people click through, on etc.

Essential cookies: These cookies ensure that the website runs properly. Essential cookies are also used to protect the security of our website and to ensure it is only accessed by genuine users.

Optional cookies: We use optional cookies to improve our website as well as supporting social media use and advertising.

The types of optional cookies we use include:

Performance and analytic cookies: These cookies are used to optimise our websites’ performance. They help us understand how visitors arrive at our websites and which pages are viewed the most (and least) often which all helps us improve our website content.
Functional Cookies: These cookies allow our websites to remember the choices you make, such as the user name or language you select, to provide a more personalised online experience. They may be used to keep track of what featured products or videos you have already viewed to avoid repetition.

Marketing cookies: These cookies help us measure the effectiveness of our advertising campaigns, deliver advertisements more relevant to you and your interests, and limit the number of times you see an advertisement. For example, they tell us when you’ve opened an email advertisement and whether you’ve clicked on any content within the advertisement. These cookies are usually placed on behalf of advertising networks with our permission.

Social Media Cookies: These cookies are set by social media services, including for example Twitter, Facebook, Instagram, LinkedIn and YouTube that we have added to our websites to enable you to share our content with your friends and network.

3. What cookies do we use

here is the list of the cookies used on the website


Cookie category / description 

Cookie Name 

Cookie Duration 

Cookie Purpose 

Google Analytics

Performance & Analytics

This is a web analytics service. With this, the user can measure the advertising return on investment "ROI" as well as track user behavior with flash, video, websites and applications


2 years

This cookie is used to distinguish between users.


1 day

This cookie is used to identify the user.


1 minute

This is used to read and filter requests from bots.

Google Tag Manager





This is a consent management service. Usercentrics GmbH is used on the website as a processor for the purpose of consent management.


0 seconds

This holds the ControllerID and SettingsID, the language, settings version and services with their consent history


0 seconds

This is used to signal whether a user has already given consent.

4. Exercising your choices about cookies

You can choose which optional cookies you are happy for us to use. This can be done by selecting the “more” on the Cookie banner that will be displayed when you first visit our website (or if we have changed the cookies in use since you last visited), or by clicking on this link.

You can also manage cookies through your web browser. You can delete cookies that have been already set and switch individual cookies off. If you switch a cookie off altogether this may mean that we cannot use our strictly necessary cookies and our website may not function properly. The ‘Help’ section in your browser will provide further information on how to use browser settings to manage the cookies that are dropped not just from our website but from all the websites you visit.

5. What are my privacy rights?

The information collected by some of the cookies we use may count as personal data. More information on your personal data protection rights, as well as how we collect, use and store your personal data can be found in our Privacy Notice.