Accounts Receivable Specialist (M/F)
Job title: Accounts Receivable Specialist (M/F)
Location: Katowice HUB (hybrid)
Type: Fixed Term Contract, 6 months
Who we are and what we do:
LIPTON Teas & Infusions is the world’s leading tea business, home to iconic, purpose‑driven brands like Lipton, Pukka, Tazo, T2, Lyons and PG Tips.
We craft great teas for every occasion, to bring joy and inspire a healthier lifestyle. Guided by our values of people first, ownership, passion for excellence, and consumer and customer centricity, we create long‑term value for our people, trade partners, suppliers, and the communities where we operate.
If you’re a diverse thinker who takes personal ownership to connect ideas and make impactful things happen, someone who shares our values around humanity and courage and someone who enjoys a good cup of tea (on the house!), then we could be a good match! 🍃✨
Your role:
The Accounts Receivable Specialist is responsible for managing customer receivables and supporting the end-to-end invoice-to-cash process. The role ensures accurate invoicing, timely payment allocation, effective collection of outstanding balances, and reliable management of customer open items. The position supports healthy cash flow, reduces overdue balances, and ensures compliance with internal controls, accounting standards, and audit requirements.
Your key responsibilities:
Accounts Receivable Operations
- Issue, review, and validate customer invoices in line with contractual and commercial terms.
- Monitor customer accounts, open items, due dates, and payment status.
- Perform cash application and allocate customer payments accurately and on time.
- Investigate and resolve unapplied cash, short payments, overpayments, duplicate payments, and other payment discrepancies.
- Perform customer account reconciliations and support the clearing of open items.
- Maintain accurate AR-related customer data, including payment terms, dunning settings, banking details, and other relevant information.
Dispute and Deduction Follow-up
- Investigate invoice and payment-related discrepancies together with relevant internal teams.
- Collaborate with Customer Service, Claims, Sales, Finance and other stakeholders to support timely resolution of disputes and deductions.
- Track open disputes and follow up on agreed actions to minimize their impact on overdue balances and cash flow.
Month-End Closing, Reporting and Controls
- Support month-end closing activities related to Accounts Receivable, including open-item reviews, reconciliations, reports, and supporting evidence.
- Prepare and analyze reports unapplied cash and other AR metrics.
- Maintain process documentation and evidence in line with internal control and audit requirements.
- Support internal and external audits by providing required documentation and explanations.
- Ensure AR activities are completed accurately, on time, and in compliance with applicable policies and accounting standards.
Continuous Improvement and Collaboration
- Identify opportunities to simplify, standardize, and improve AR processes and ways of working.
- Support automation initiatives, SAP/S4 improvements, reporting enhancements, and the reduction of manual activities, Perform UATs.
- Actively collaborate with internal stakeholders to ensure smooth end-to-end Order-to-Cash execution.
- Share process knowledge and provide operational backup within the AR team when required.
Key Stakeholders
- Customers
- Customer Operations / Customer Service & Claims team
- Sales and Commercial teams
- Finance, Accounting and Treasury
- Internal and external auditors
What we are looking for:
• Previous experience in area of Accounts Receivable, Collections or Order to Cash.
• Good understanding of invoicing, cash application, payment allocation, collections, open-item management, and customer account reconciliation.
• Fluent English, both written and spoken.
• Working knowledge of SAP / S4HANA and Microsoft Excel.
• Strong analytical skills, accuracy, and attention to detail.
• Ability to manage priorities, meet deadlines, and work effectively under time pressure.
• Good communication and stakeholder management skills.
• Customer-focused mindset combined with strong control and compliance awareness.
• Ability to work independently and collaborate effectively across teams and markets.
What’s in it for you:
As part of the Katowice HUB, you’ll join a modern, collaborative environment designed to help you thrive—professionally and personally. Our benefits package includes:
- Private medical care and employer‑paid life insurance
- Monthly MyBenefit cafeteria points and holiday reimbursement
- Access to discounted company products
- Employee referral rewards up to 3,000 PLN
- Structured onboarding and continuous learning opportunities
- Cross‑functional collaboration with global teams
- Regular HUB events, recognition programs, and a strong culture of teamwork
What to expect from us:
We know that the whole recruitment process can be stressful, so we promise to make it as straightforward as possible. Our process is usually 2-3 stages (depending on the seniority of the role) and we are aiming to review every CV within 2 weeks.
We are an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you!
A GDPR clause (for Poland):
By submitting your application, you consent to the processing of your personal data contained in your CV and application documents for the purposes of this recruitment process, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation). Your data will be processed only for the duration of this recruitment unless you provide separate consent for future recruitment processes.