NA Requirement Supply Planner (M/F)

Job title: NA Requirement Supply Planner

Location: Katowice HUB, hybrid 

Type: permanent, full time

Working hours: 12:00-20:00 

Who we are and what we do:

LIPTON Teas & Infusions is the world’s leading tea business, home to iconic, purpose‑driven brands like Lipton, Pukka, Tazo, T2, Lyons and PG Tips.

We craft great teas for every occasion, to bring joy and inspire a healthier lifestyle. Guided by our values of people first, ownership, passion for excellence, and consumer and customer centricity, we create long‑term value for our people, trade partners, suppliers, and the communities where we operate.

If you’re a diverse thinker who takes personal ownership to connect ideas and make impactful things happen, someone who shares our values around humanity and courage and someone who enjoys a good cup of tea (on the house!), then we could be a good match! 🍃✨

Your role:

As a Distributor Market Planner, you’ll be responsible for end-to-end supply planning and product availability for products supplied to North America from sourcing locations outside North America.

You’ll manage two distinct supply models:

• North America domestic market: Make to Stock (MTS)
• GDM Ethnics customers: Make to Order (MTO)

You’ll translate demand and customer requirements into executable supply plans, maintain the right inventory levels, identify supply constraints early, and drive execution of agreed plans with sourcing units, third-party manufacturers, Logistics, Customer Service and Master Data teams.

Your focus will be on balancing customer service, inventory levels and supply risk, while ensuring reliable product availability across the markets and customers you support.

Your key responsibilities:

Supply Planning and Execution

• Manage end-to-end supply planning for products manufactured outside North America.
• Plan Make to Stock supply for the North America domestic market, ensuring appropriate stock coverage.
• Plan Make to Order supply for GDM Ethnics customers, managing customer purchase orders through the supply planning process.
• Manage supply planning activities within the S&OP and S&OE cycles.
• Consolidate supply plans from sourcing units and third-party manufacturers and communicate the latest position to stakeholders.
• Identify constrained supply events and prepare costed scenarios and mitigation options.
• Coordinate regular supply review meetings with suppliers and manufacturing partners.
• Work with suppliers to ensure timely execution of agreed supply plans.
• Support the onboarding of new sourcing units and third-party manufacturers.

Product Availability and Supply Risk Management

• Maintain visibility of current and longer-term supply risks and shortages.
• Monitor stock levels, incoming supply and confirmed customer orders to identify potential service gaps.
• Track deliveries in SAP and proactively follow up on potential delays.
• Compare supply, inventory and order visibility in Kinaxis to identify constraints and required actions.
• Support shortage allocation and prioritisation where required.
• Maintain accurate reason codes and planning exceptions.

Inventory and Obsolescence Management

• Monitor finished goods inventory, stock freshness, surplus and dead stock for the MTS portfolio.
• Maintain and regularly update obsolete-risk reporting.
• Identify excess and obsolete inventory risks and coordinate actions to reduce them.
• Analyse residual packaging and raw materials ahead of product changes or phase-outs.

New Products and Master Data

• Support the introduction of new product codes linked to projects and launches.
• Coordinate master data updates and raise requests with the Master Data Management team.
• Manage safety stock parameters for new and existing products.
• Maintain product statuses across the lifecycle, including New, Delisted, Soft Switch and Hard Switch.

Logistics and Shipment Coordination

• Coordinate efficient and on-time shipment planning from international sourcing locations into North America.
• Oversee shipment management activities and required documentation.
• Coordinate with warehouses on goods receipt and with Logistics on urgent deliveries.
• Align execution with global control tower procedures and identify opportunities for improvement.

Cross-Functional Coordination and Reporting

• Lead or support operational S&OE, supply review and out-of-stock meetings.
• Provide clear supply updates covering shortages, constraints, mitigation actions and decisions required.
• Coordinate follow-up across Supply Planning, Logistics, Customer Service, Order Management, Master Data and factories.
• Ensure planning files, reports and system data remain current, accurate and aligned.

You’ll work closely with teams across North America Supply Chain and Business Planning, sourcing units and factories, third-party manufacturers, GDM Ethnics customers and customer-facing teams, Logistics and warehouses, Customer Service, Order Management and Master Data Management.

What we are looking for:

You’ll be a good fit for this role if you have:

• 1–2 years of relevant experience in Supply Chain, planning or a related operational role.
• A good understanding of supply planning and inventory management principles, including Make to Stock (MTS) and Make to Order (MTO).
• Strong analytical and problem-solving skills, with high attention to detail.
• Very good English communication skills, at a minimum C1 level.
• Proficiency in Microsoft Excel and working knowledge of SAP.
• Strong stakeholder management skills and confidence in leading operational meetings.
• The ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Availability to work 12:00–20:00 to ensure overlap with North American stakeholders.

It would be an advantage if you also have:

• Experience working with Kinaxis.
• Familiarity with SAP S/4 master data attributes.
• Knowledge of international trade and cross-border supply chains.

Your key areas of accountability

Product Availability | Supply Plan Execution | MTS Planning | MTO Planning | Inventory Health | Supply Risk Management | Shortage Management | Obsolescence Reduction | Logistics Coordination | Customer Service Reliability

What’s in it for you: 

As part of the Katowice HUB, you’ll join a modern, collaborative environment designed to help you thrive—professionally and personally. Our benefits package includes:    

• Private medical care and employer‑paid life insurance    

• Monthly MyBenefit cafeteria points and holiday reimbursement     

• Access to discounted company products    

• Employee referral rewards up to 3,000 PLN    

• Structured onboarding and continuous learning opportunities    

• Cross‑functional collaboration with global teams    

• Regular HUB events, recognition programs, and a strong culture of teamwork 

What to expect from us:

We know that the whole recruitment process can be stressful, so we promise to make it as straightforward as possible. Our process is usually 2-3 stages (depending on the seniority of the role) and we are aiming to review every CV within 2 weeks. 

We are an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! 

A GDPR clause (for Poland):

By submitting your application, you consent to the processing of your personal data contained in your CV and application documents for the purposes of this recruitment process, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation). Your data will be processed only for the duration of this recruitment unless you provide separate consent for future recruitment processes.