People Advisor

Job Title: People Advisor, 6-month FTC

Location: Trafford Park, Manchester, hybrid model 2-3 days per week onsite

Availability: Immediately Available preferred

Who we are and what we do:  

LIPTON Teas & Infusions is the world’s leading tea business, home to iconic, purpose‑driven brands like Lipton, Pukka, Tazo, T2, Lyons and PG Tips.  

We craft great teas for every occasion, to bring joy and inspire a healthier lifestyle. Guided by our values of people first, ownership, passion for excellence, and consumer and customer centricity, we create long‑term value for our people, trade partners, suppliers, and the communities where we operate. 

If you’re a diverse thinker who takes personal ownership to connect ideas and make impactful things happen, someone who shares our values around humanity and courage and someone who enjoys a good cup of tea (on the house!), then we could be a good match! 🍃✨ 

Your role:

This FTC People Advisor role provides high‑quality, hands‑on HR support during a period of increased ER activity, compliance demands, and operational pressure. The role ensures tight governance, accurate execution of people processes, and smooth day‑to‑day operations, enabling the Site HRBP and People Partner to focus on building and strengthening local relationships with managers and employees.

A key focus of this role is strong, confident Employee Relations delivery supporting and progressing cases independently while maintaining excellent documentation and risk management.

Your Key Responsibilities

Employee Relations & Compliance (Primary Focus)

• Manage ER cases confidently and independently, including investigations, hearings, note‑taking, documentation, and drafting outcome letters.
• Provide expert guidance to managers on policy, process, and ER best practice.
•  Maintain high‑quality ER trackers, logs, and governance documentation.
• Ensure all ER activity is compliant, timely, and audit‑ready.
• Support complex cases alongside the Site HRBP, ensuring strong preparation and documentation.
• Conduct right‑to‑work checks, policy adherence reviews, and compliance audits.
• Prepare documentation for hearings, consultations, and case reviews.

Operational People Support

• Prepare employee lifecycle documentation as required.
• Support onboarding, probation, and exit processes.
• Maintain accurate employee data in SuccessFactors and liaise with HR Operations to ensure payroll accuracy.
• Manage general HR queries, escalating to the People Partner or HRBP where appropriate.
• Support recruitment coordination and pre‑employment checks during peak periods.
• Assist with absence management processes, including return‑to‑work meetings and documentation.

Trafford Park Site Support

• Provide consistent onsite support (2 days per week) to ensure smooth operational delivery.
• Support the Site HRBP with operational tasks that enable them to focus on leadership partnering and relationship‑building.
• Assist with engagement activities, communications, and local People Plan initiatives.

UKI‑Team Support

• Provide operational support to the People Partner across UKI activity, including onboarding, HR queries, and employee lifecycle processes.
• Support policy updates, process improvements, and documentation reviews.
• Assist with internal communications, engagement events, and culture‑building activities.
• Lead on any adhoc projects as required.

What we are looking for:

• Essential: Strong ER capability
• Demonstrable experience managing complex ER cases independently (investigations, hearings, outcomes).
• Strong understanding of UK employment law and ER processes.
• Ability to produce high‑quality documentation with excellent attention to detail.
• Comfortable advising managers and challenging where needed.

Additional Requirements

• Comfortable flexing between administrative tasks, advisory work, and operational partnering.
• Experience in FMCG, manufacturing, logistics, or unionised environments is beneficial.
• Highly organised with excellent attention to detail and the ability to work at pace.
• Confident communicator who can build trust quickly with stakeholders.
• Collaborative, pragmatic, and willing to “get stuck in” — no task too big or too small.
• Strong IT skills (Outlook, Word, Excel, PowerPoint; SuccessFactors experience desirable).

What’s in it for you:

Competitive salary, private medical insurance (BUPA), life insurance, income protection, simply health cash plan, competitive pension scheme, discounted staff shop, access to drink as much tea depending on your tipple PG or PUKKA! We hope you love a brew!